February 2nd, 2008 at 6:34 pm (Uncategorized, Grocery, Customer Story)
The fast food has become a part of our modern life and it makes no sense to deny it. All the truthful surveys of the scientists that state that fast food is very dangerous and shortens our life do not stay in our memory for a long time. Everything has become very fast: the rhythm, the pace, the relationships, the thoughts and finally, the food. And if the results of such a nutrition do not appear that fast, we just refuse to believe or just to remember them. It is easy and comfortable to have some snack on you way somewhere and it does not take much time. That is why we still go to such places as Quiznos and Subway.
Quiznos. Quiznos specializes in fast food sandwiches. These restaurants offers a diverse line of toasted sandwiches, submarine sandwiches. Quiznos fast food restaurant chain is actually the second leading submarine sandwich shop chain in the country. And besides, the company operates a number of submarine sandwich shops in many other countries all over the world such as the United Kingdom, Ireland, Iceland, Japan, Panama, Puerto Rico and other. Though all the subs at Quiznos are served toasted, they can be made untoasted at the request of the customer.
Subway. Subway fast food restaurant chain specializes in sandwiches and salads. The company was founded in 1965 when Fred DeLuca decided to borrow some money and open his first sandwich shop. At that period of time he was only 20 years old and tried to raise money to pay for college. And in 2007, Forbes has called him one of the richest people of the United States. Subway is considered to be the fastest growing franchise in the whole world and the third leading fast food restaurants chain after Yum! Brands and McDonald’s. Recently the company has been aggressively advertised as a health conscious fast food chain that provides different products that do not contain that much dangerous elements and damage our organisms.
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October 14th, 2007 at 3:17 pm (Uncategorized, Grocery, restaurants)
What can be better in the early morning than a cup of good coffee and a doughnut? That can make you the whole day. That is why such coffee houses as Starbucks and Dunkin’ Donuts are so extremely popular in the USA. There is no more or less populated town without one of these establishments, there is no movie without protagonists drinking Starbucks coffee from its famous plastic cup and eating Dunkin’ doughnut. These coffee houses are the same attributes of the American culture as Statue of Liberty or dollar. And we love them the same as they the part of our everyday life.
Dunkin Donuts. These coffee shops which actually are a fast-food restaurant chain are very nice and clean. Dunkin’ Donuts are famous for their doughnuts which are always fresh and unbelievably tasty. They have more than 50 kinds of doughnuts. The company was originally established in 1950 in Quincy. Nowadays Dunkin’ Donuts coffee houses are the most favourite places of Americans to have a pleasant chat with friends and to sweeten life with a delicious doughnut. Surely, it happens that some employees can try to spoil the atmosphere by being rude, but for the most part they are trying to do everything to make you come back again.
Starbucks. This is another fast-food restaurant chain which luring its customers with the charming aroma of coffee. There are more that 4 thousand Starbucks coffee houses in the States and around 1,5 thousand all over the world. And they keep on growing! Starbucks is worthy to be praised for their quality, great service and affordable prices. Though, lately they do not pay that much attention for their prices to be affordable. Starbucks decided to keen on the quality of their products and not to hurt for money if some customers would turn away.
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August 4th, 2007 at 11:55 am (Uncategorized, Marketing, Grocery)
Shopping is a big part of our living. Scientists have even counted up the total average of hours we spend shopping – it is approximately 2-3 years of a life. Some people get really excited when it comes to shopping, especially women, and others just take it as a necessary duty. In most cases this duty is to buy food and other grocery goods. This article is about Safeway grocery shops, their products and customer service.
Client service.
Imagine when the feeling of obligation to go shopping runs into the horrible attitude at the store. In Safeway this can really happen to you, because notwithstanding the customer is always right, the profit is the head over everything. And the treatment of the customer in the Safeway is in direct proportion to the amount and quality of the goods he/she buys. If this amount is not that impressive, you can meet rudeness and carelessness. Or sometimes they can accuse you of something like destroying their property after just having seen you with the product in your hands. Or for some other ungrounded reason they can give you a ban against shopping in their stores which is not that bad unless Safeway is not the only grocery some miles around.
Internet service.
Often Safeway does not substitute the items under request. It also can be mentioned “out of stock” on some items and at the same time there are in plenty in the store. Besides, the delivery service is really worthless, they do not work 24/7 as it is mentioned.
Intercompany problems.
A lot of people who had worked for Safeway with one voice state that these are the worst grocery stores to work for. Especially for those poor working people who are in constructions for Safeway. They do not support people who support their business and gain profit for them. They do not pay the prevailing wages and benefits as they claim everywhere. So, how a company where the staff is so detached and uncoordinated bring joy to the customers?
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