ORBITZ
April 6th, 2008 at 12:41 am (Travel, Marketing)
Positive experience in traveling is very important. If the travelers are satisfied with the quality of the provided services then the travel company is sure to remain on the market.
Company profile. Orbitz is one of 20 brands of Travelport, Inc. The company is headquartered in Chicago IL. It was founded by five major companies (Northwest, American, Delta, Continental, and United) as an online service for customer benefits. Orbitz offers business travels, cruises, vocational packages, as well as comprehensive choice of hotels, car rental services and the like. Orbitz provides 24\7 automated Orbitz TLC alert service, informing its customers about flight delays, gate changes, weather conditions and the like via PDA, pager, mobile phone or e-mail.
Orbitz also offers a number of corporate travel management solutions.
There are numerous travel agencies in the United States as well as all over the world. The process of globalization accelerated the development of the industry. People can go to any corner of the world if the have enough money. With the launch of the Internet, it has become easier to get a ticket for the plane, train or ship. Via online services people can order whatever tours, excursions and trips they want. And that is available without leaving your home. Different companies offer different ranges of services. It is possible to book tickets online, to rebook them, to cancel the trip, to get information on the departure delays, to pay for the services. And this does not even require the use of the phone. Sometimes, at the beginning of the vacation periods, it is quite a problem to get someone on the phone at the offices of travel agencies. And the online services are available 24/7.
There are certain drawbacks as well. The information given on the web site may be lost and never processed, for example. In some cases, online travel agencies may be temporally started, for like a month or so, sell one and the same ticket to several people and then simply disappear.
You have simply to be careful and apply to well-established travel operators, like Orbitz.