Client Story

At the present time almost everyone has a cell phone. At least in the developed countries. And there are many providers that control this kind of connection for us. Sprint Nextel is one of them. In addition to cellular phone service, the company specializes in landline, long distance and business telecommunications. It also offers many other services that are need today to receive or send some information. That is why this article about Sprint Nextel can be interesting.

About the company. At the present time Sprint Nextel is one of the leading telecommunications companies in the whole world. The number of subscribers of Sprint Nextel is really huge and people keep on subscribing. There are just two other companies in the telecommunications industry that are larger and these are AT&T and Verizon. Interesting is the fact that no one knows for sure why the company was named Sprint. There are numerous explanations and even legends. Some people say that the business was named Sprint after the name of the Southern Pacific Railroad. This Railroad has a telecommunication system and the name of the company is just and acronym that stands for Southern Pacific Railroad Information network. Others state that the company was named so because the secretary of the CEO of the company in the very beginning of its activities suggested this name.

Customer Service. One of the few problems with Sprint is their customer service. In 2007 Sprint Nextel Corporation was the leading company with the worst customer service. More that 40% of the customers have a negative view on the company because of the customer service. And that is why many people decided to terminate service with Sprint Nextel. All the complaints are based on the facts that Sprint made the customer pay more than they have really been talking. The company tried to improve the relationships with the customers but there are no obvious results still.