Client Story

Shopping is a big part of our living. Scientists have even counted up the total average of hours we spend shopping – it is approximately 2-3 years of a life. Some people get really excited when it comes to shopping, especially women, and others just take it as a necessary duty. In most cases this duty is to buy food and other grocery goods. This article is about Safeway grocery shops, their products and customer service.

Client service.
Imagine when the feeling of obligation to go shopping runs into the horrible attitude at the store. In Safeway this can really happen to you, because notwithstanding the customer is always right, the profit is the head over everything. And the treatment of the customer in the Safeway is in direct proportion to the amount and quality of the goods he/she buys. If this amount is not that impressive, you can meet rudeness and carelessness. Or sometimes they can accuse you of something like destroying their property after just having seen you with the product in your hands. Or for some other ungrounded reason they can give you a ban against shopping in their stores which is not that bad unless Safeway is not the only grocery some miles around.

Internet service.
Often Safeway does not substitute the items under request. It also can be mentioned “out of stock” on some items and at the same time there are in plenty in the store. Besides, the delivery service is really worthless, they do not work 24/7 as it is mentioned.

Intercompany problems.
A lot of people who had worked for Safeway with one voice state that these are the worst grocery stores to work for. Especially for those poor working people who are in constructions for Safeway. They do not support people who support their business and gain profit for them. They do not pay the prevailing wages and benefits as they claim everywhere. So, how a company where the staff is so detached and uncoordinated bring joy to the customers?